- What is a grievance? (Definition)
- What value does the grievance process add to the organization’s culture?
- Types of grievances
- The grievance process (overview)
- The role and importance of research in supporting grievance responses
- Who owns the grievance?
- The complaint stage and its importance
- Internal steps
- Common issues
- Timelines and enforcement of process
- Arbitrability
- Alternative dispute resolution processes
- The supervisor’s role versus HR, including the risks of HR/LR owning the process entirely or becoming involved too early
- Role of legal counsel
MEARIE Training Programs
Managing The Grievance Process
This course is designed to improve the management of the grievance process.
Course Format:
In-Person
Includes:
Materials &
Assessment Tools
In partnership with:
Course Summary:
This course is designed to improve the management of the grievance process. Improving outcomes such as: reduced time to resolution, reduced costs of grievances, reduced employee relations friction.
Course Outline
Learn More
Fill out the form below and a helpful member of our training team will reach out to schedule a time to discuss your training needs.
Or, email:
training@mearie.ca
Managing The Grievance Process
Upcoming Dates
Choose the sessions that work best for you.
03
June
05
November
Novotel Hotel
Training Centre
In-person sessions for this course are held at this training site. You can use the link below to get directions before your visit.
+ 2
Expertise
Frequently Asked Questions.
Backed by decades of experience in Ontario’s energy sector, MEARIE combines practical knowledge, expert instructors, and flexible learning formats. Every course is designed to support your career and strengthen your organization.
How do I register?
To register yourself or a member of your team, click on the desired course above. You will be redirected to the course page. If you're registering for Professional Training, you will click the "Register Now" button at the top right corner. If you're registering for Executive Training, you will click the "Enroll Now" button to the right of the course description.
How do I see training I have registered for?
Training Courses you have registered for are available on The MEARIE Portal. If you do not have an account, visit: Register on MEARIE Portal to create an account. Once logged in, click "My Courses" in the navigation bar on the right to display courses you have registered for.
I haven't received my certificate, what do I do?
If the course you registered for provides a course certificate and you have not received it yet, please visit: Contact Us to make a request. Someone will be in touch with you soon.
My certificate has a mistake, what do I do?
If the course you registered for provides a course certificate and there is a mistake on it, please visit: Contact Us and let us know so we can work with you to make it right. Someone will be in touch with you soon.
Who provides the courses?
MEARIE is the provider of these courses in partnership with various subject matter experts. All of these experts have extensive experience within their respective fields, as practitioners and/or industry consultants.
Will I receive confirmation of my enrolment?
Yes. When you register for the course, a confirmation email will automatically be sent to you.
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